How Identomat Can Be Utilized In The Telecom Sector?

In the ever-evolving landscape of telecommunications, security has never been more crucial. In 2021 alone, the telecom industry faced a staggering $39.9 billion in revenue losses due to fraud, as reported by the Communication Fraud Control Association. Additionally, Cyble Research and Intelligence Labs revealed that by the end of the first quarter of 2023, data from approximately 74 million U.S. telecom customers had leaked to the dark web. These alarming figures highlight the urgent need for robust identity verification solutions to safeguard customer data and prevent financial losses.

At Identomat, we are dedicated to addressing modern challenges with innovative solutions. Our tools empower telecom operators to combat fraud and thrive in the digital age.

Here's how our solutions align with current and future needs of the telecom sector:

eSIM Activation 

The advent of eSIM technology has revolutionized the telecom industry, allowing users to switch carriers and manage multiple numbers without physical SIM cards. However, this convenience comes with security challenges. Identomat's eSIM activation solution ensures that only legitimate users can activate eSIMs through our mobile app or website, using advanced facial recognition and biometric verification to comply with regulatory requirements and prevent unauthorized access.

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Doorstep SIM Delivery and Activation

The demand for contactless services has surged, and telecom operators now offer doorstep delivery and activation of SIM cards and related equipment. Identomat enhances this service by providing seamless verification at the customer's doorstep. Our solution ensures that the SIM card, set-top box, and other equipment are delivered and activated by the rightful owner, enhancing customer satisfaction and mitigating fraud and theft risks.

Set-Top Box/Modem Activation 

Setting up home internet and TV services can be cumbersome. Our self-verifying mechanism, initiated by a unique QR code, accelerates the setup process for home internet and TV services, simplifying installations and enhancing convenience.‍

Number Porting

Porting a phone number from one carrier to another is a common request but poses significant security risks. Identomat's solution addresses these concerns by thoroughly verifying the identity of individuals requesting number ports. Our solution utilizes multi-factor authentication and biometric verification, drastically reducing the risk of fraudulent requests and enhancing security.

Mobile Money Transfers

With the rise of mobile money services, telecom operators play a crucial role in financial transactions. Identomat's digital identity verification and KYC solutions secure and verify these fund transfers. Our robust system ensures that you stay compliant with regulatory requirements and provides a secure environment for mobile money services.

Subscriber Onboarding & Access 

Creating a new account on a telecom platform should be quick and secure. Identomat ensures a seamless onboarding process by integrating advanced identity verification measures. Our solution verifies user identities in real-time, allowing individuals to create accounts and access their data seamlessly. This not only enhances security but also improves the overall customer experience by reducing friction during onboarding.

Workspace Verification 

In today's digital age, safeguarding sensitive information is paramount. Identomat provides robust identity verification and biometric checks to manage access to critical data within your organization. Our solution ensures that only authorized personnel can access confidential information, preventing data leaks and hacking incidents, which is crucial for maintaining the integrity and security of your business operations.

Self-service Kiosks 

As telecom customers increasingly prefer self-service options, Identomat's kiosks offer a convenient and secure way for customers to manage their accounts. Equipped with ID scanning and liveness checks, customers can perform tasks such as account updates, bill payments, and service activations independently. This reduces the need for in-person services, enhances user autonomy, and provides a secure and efficient service experience 24/7.

Identomat's identity verification solutions are designed to secure your network, protect your customers, and propel your business forward. By implementing our advanced KYC service provider tools, you can be assured that your operations are safeguarded against fraud, your regulatory requirements are met, and your customers enjoy a seamless and secure experience.

Whether you're looking to enhance your eSIM activation process, improve subscriber onboarding, or secure mobile money transfers, Identomat has the expertise and technology to help you achieve your goals. Our comprehensive suite of identity verification services is tailored to meet the unique challenges of the telecom sector, providing you with the tools you need to stay ahead in this dynamic industry.

Embrace the future of connectivity with Identomat. Secure your network, protect your customers, and propel your business forward with our innovative identity verification solutions. Curious about the full potential of our solutions? Book a demo today and see firsthand how our solutions can benefit your business.